FAQ

1) Where are you located?

We are located in Fremont, CA. We sell and ship products all over U.S.A.

2) How can I buy?

Shop on-line at www.bhavanahandlooms.com
In-person popups - follow us on Facebook or Instagram for details @bhavanahandlooms

3) How to contact us?

4) How do you ship?

We offer free shipping for orders $100 and up
For orders <$100, we offer economy shipping for $5.00 (5-8 days) and standard shipping for $9.99 (3-4 days) anywhere in the US

5) What’s my size?

Please refer to the size guide for measurements. Link is available on each product page.

6) Do you offer alteration service?

Yes, we can custom fit clothing purchased at Bhavana Handlooms to your measurements.
Alterations are free of charge. Alterations may take 1 day to 3 weeks depending on the amount of alteration work in queue.
For alteration service, pls contact us by WhatsApp 510-497 4227.
We can alter only after the purchase is completed. No returns/ exchanges once altered.

7) Is everything Handloom?

Yes, most of our products are Handloom. I.e. it is hand woven.
Some of our products are Khadi. I.e. it is hand spun and Hand woven
Some of our textiles are handcrafted with traditional techniques like tie-dye, hand block print, hand painted Kalamkari etc. Some of the hand crafted textiles may not be Handloom.
Some of our textiles are hand embroidered in traditional styles like Kasuti, Aari, Kutch work etc.
Please see product description for details.

8) What materials are used?

All our products are made with natural fibers. We use Silk and Cotton primarily or a combination of Silk + Cotton. We have different types of Silks and Cottons.
We sell products made from Viscose (made with plant fibers). We also sell products made from Bamboo fiber, eucalyptus fiber, Walnut fiber, Pine fiber etc.
We do NOT sell products made from Polyester or other man made fibers; which is an increasingly leading cause of pollution due to the shedding of micro-fibers.

9) What Sustainable practices do you use?

Handlooms are mechanical devices powered manually and does not use any electricity or fossil fuels.
Hand spinning of yarns are done on a Charkha (spinning wheel) which also does not use any electricity or fossil fuels.
Hand crafted techniques are all hand made; hence sustainable.
Some of our products use Natural dyes made from Plants, flowers, berries, roots which are eco-friendly.
Most of our products use azo-free VAT dyes which are biodegradable and eco-friendly.
We use reusable cloth bags, paper tags and metal velvet hangers.
We minimize the use of plastics as much as possible. Some recycled plastics are used for water proof parcels, old (already purchased) hangers.

10) Where do you manufacture the clothing?

All our clothing is manufactured in India.
We make small batches; work with small (1-10 employees) manufacturing units with clean and good working environment.
We pay fair market value to our tailors.
We do NOT pressure/ threaten our tailors over delivery deadlines.
We do NOT bargain with our Weavers.
We highly respect all our skilled weavers, artisans, embroiderers and tailors and have a great working relationship.

11) Do you offer discounts?

We have end of season/ end of Year sale in June and December respectively; where we offer 20-40% off on past collections. Please see SALE section on our website
We also offer promotions periodically in-season. Please check our Facebook or Instagram page for updates.

12) What is your return policy?

If you are not satisfied with your purchase, you may return/ exchange the product within 30 days.
Returns should be unused; and with tag intact.
Customer will bear any shipping costs involved in return / exchange.